Read our comprehensive Terms and Conditions for sawafit.co.ke. This page details your rights, purchase guidelines, payment methods, delivery, returns, and privacy policies for kid’s leather school shoes in Kenya.
Welcome to the sawafit.co.ke Terms and Conditions page. These Terms and Conditions explain how our website works, what you can expect from us, and your responsibilities when buying our kid’s leather school shoes. By using our site, you agree to these guidelines. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of sawafit.co.ke, a website that sells quality kid’s leather school shoes in Kenya. They apply to all transactions on our website, whether you buy one pair or place a bulk order. When you access our site, add products to your cart, or complete a purchase, you agree to these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or purchase our products.
2. Account and User Responsibilities
To place an order on sawafit.co.ke, you may be required to create an account. When you do so, you agree to the following:
Account Creation:
Provide accurate and complete information.
Maintain the confidentiality of your login credentials.
Immediately update us if your account details change.
Your Responsibilities:
Review your order carefully before final submission.
Keep your password secure and do not share it with others.
Notify us if you suspect any unauthorized use of your account.
By creating an account and using our site, you confirm that you are at least 18 years old and legally allowed to enter into a contract.
3. Product Information
We take care to present detailed descriptions, images, and specifications of our kid’s leather school shoes. However, please note:
Variations:
Colors, sizes, and designs may vary slightly from the images on the website.
Product availability is subject to stock levels.
Accuracy:
We work hard to keep product information accurate, but technical errors can happen.
In case of any discrepancies, we will contact you to resolve the issue before dispatching your order.
4. Pricing and Payment
4.1 Pricing
All prices on our website are in Kenyan Shillings (KES) and include applicable taxes. We list our prices clearly on each product page.
Special Offers:
Prices for promotions and discounts are subject to change without prior notice.
Discount prices apply only during the promotional period.
4.2 Payment Methods
We accept several secure payment options:
Accepted Payment Options:
Credit and debit cards
Mobile money (MPESA)
Other secure online payment methods as indicated on the checkout page
4.3 Payment Process
Order Confirmation:
Once you place an order, you will be prompted to make payment using your chosen method.
Payment must be received in full before we dispatch your products.
Security:
Your payment details are processed securely and are not stored on our servers.
In case of payment issues, we will contact you to resolve the matter.
5. Shipping and Delivery
5.1 Delivery Areas
We deliver our kid’s leather school shoes within Kenya. For international orders, please contact our customer service for specific details.
5.2 Shipping Process
Order Dispatch:
Orders are processed and dispatched within the timelines indicated during checkout.
Once your order is dispatched, you will receive a tracking number by email.
Delivery Time:
Estimated delivery times are provided at the time of order.
Delivery delays can occur during peak periods; we will keep you informed via email.
5.3 Shipping Costs
Standard Shipping:
Shipping costs are calculated based on your location and the order value.
Free shipping may be available for orders above a specified amount.
If you are not satisfied with your purchase, you can return the products within 14 days of delivery.
Eligibility:
Products must be returned in their original condition, with original packaging intact.
Shoes must not be worn outside or damaged through misuse.
6.2 Refund Process
Refund Conditions:
Upon receiving the returned products, we will inspect them for any damage.
If approved, a full refund will be issued to your original payment method.
Return Shipping:
The customer is responsible for return shipping costs unless the product is faulty or not as described.
6.3 Exchanges
If you need a different size or model, please note that exchanges may not be possible during promotional periods. In such cases, you must return the original product and place a new order.
7. Intellectual Property
All content on sawafit.co.ke, including images, text, and logos, is owned by or licensed to us.
Usage Restrictions:
You may view and download content for personal use only.
Any commercial use or reproduction without our written permission is prohibited.
Copyright Notices:
All copyright and trademark notices on our site must remain intact if you print or save any pages for personal reference.
8. Limitation of Liability
We strive to provide accurate information and high-quality products. However, there are limits to our liability:
General Disclaimer:
We are not liable for any direct, indirect, or incidental damages that may arise from using our website or products.
This includes any unforeseen delays or errors caused by factors beyond our control.
Force Majeure:
We will not be held responsible for any failure to deliver products due to events beyond our control, such as natural disasters, strikes, or acts of government.
User Responsibility:
You agree to use our products as intended and follow all care instructions provided on the website.
9. Privacy and Data Protection
Your privacy is important to us. We collect and process your data in accordance with Kenyan data protection laws.
Information Collected:
Personal information such as your name, address, email, and payment details.
Browsing and purchase history to improve your shopping experience.
Data Use:
We use your data to process orders, communicate updates, and send marketing communications if you have opted in.
We do not share your personal information with third parties, except as required by law or for processing payments and deliveries.
Security Measures:
We use industry-standard security measures to protect your data.
You have the right to access, correct, or request deletion of your personal information.
10. Modifications to These Terms
We may update these Terms and Conditions from time to time.
Notification of Changes:
Updated terms will be posted on our website with a new effective date.
Continued use of the website after any changes indicates your acceptance of the updated terms.
Review Regularly:
We recommend that you review these terms periodically to stay informed about any changes.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Kenya.
Dispute Resolution:
Any disputes arising from your use of the website or products will be subject to the jurisdiction of Kenyan courts.
You agree to resolve any disputes through negotiation and, if necessary, through legal proceedings in Kenya.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer service:
Your feedback helps us serve you better. Please feel free to reach out if you need further assistance or clarification regarding any aspect of these terms.
13. Additional Clauses
13.1 Third-Party Links
Our website may contain links to other websites. We do not control the content or practices of these sites and are not responsible for their privacy policies or terms.
Advice:
Review the terms and privacy policies of any third-party sites you visit.
We recommend that you do not rely on third-party content without verifying it independently.
13.2 Customer Support
Our goal is to help you every step of the way.
Support Channels:
Email, phone, and live chat support are available for any issues regarding your order or our terms.
Our support team will work with you to resolve any concerns quickly and fairly.
14. Acceptance of Terms
By accessing and using sawafit.co.ke, placing orders, or creating an account, you confirm that you have read, understood, and agree to these Terms and Conditions. These terms form a legally binding agreement between you and sawafit.co.ke.
Confirmation:
When you click “Place Order” or sign up for an account, you are giving your clear consent to these terms.
If you do not agree with any part of these terms, please contact us immediately or refrain from using our website.
15. Final Notes
We value your business and strive to provide you with an excellent shopping experience. Our Terms and Conditions are designed to be clear and fair, protecting both your interests and ours.
Summary:
You are responsible for keeping your account details secure and reviewing your order before submission.
Payment must be completed fully before dispatch, and shipping details are subject to availability and accuracy.
Returns are accepted under specified conditions, and refunds are processed promptly once items are received.
Your data is handled with care, and we work to protect your privacy in line with Kenyan law.
Thank you for choosing sawafit.co.ke for your kid’s leather school shoes. We look forward to serving you and making every step comfortable and stylish for your child.
Feel free to reach out to our support team with any questions or for further clarification regarding these Terms and Conditions. We appreciate your trust in sawafit.co.ke and are here to help you have a seamless shopping experience.
This page has been carefully prepared to offer you clarity and transparency in every transaction. Your trust is important to us, and we commit to updating these terms as needed to maintain a fair and secure environment for our customers.
